The Temporary Internet Files are files that the computer stores as you are surfing around the web. The computer stores them so that it doesn't have to be loading new files all the time. This is a good thing, but you should erase these every once and awhile, since it tends to speed things up. AND DON'T PANIC...you can't screw anything up by erasing them. There isn't anything important that you can erase by doing this, just know that once you do this, you can't use the "back" option to get back to websites you've already visited.

• On the top of the Browser, go to "VIEW"
• Scroll down to "INTERNET OPTIONS"
• Mid-way through there is the heading "TEMPORARY INTERNET FILES"
• Click on "DELETE"
• And yes you are sure, so click "OK"

The computer also keeps track of the addresses (URL's) that you have typed into the browser. The only 'bad' thing that can happen by doing this, is that you need to make sure that you have added any sites that you want to get back to quickly to your "FAVORITES" list. 

• On the top of the Browser, go to "VIEW"
• Scroll down to "INTERNET OPTIONS"
• At the bottom there is the heading "INTERNET HISTORY"
• Click on "DELETE"
• And yes you are sure, so click "OK"

Sometimes you may notice that your connection is really slow, or isn't doing anything at all.  You can try to get around this by shutting off the modem and dialing up again.  Sometimes, a new connection will fix things.

This may not be your fault. Try again, and if nothing is happening, or you are getting disconnected call the Sprint Canada help line. It may be that there is a problem on their end. Otherwise, they can help you figure out what the problem is.

If you are staying at a webpage, and there isn't any activity for a long while (i.e. you are doing a crossword puzzle or reading a long page) Sprint might go ahead and cut off the connection. To stop this from happening, every few minutes or so, you can go and check for new email messages through your browser. This is activity, so the connection will probably hold. On the other hand, sometimes you may get disconnected for no reason at all.  If that happens, just click on to a new link, and the computer will begin to dial up for you.

Does so-and-so have an email address? Check here